Poor Justin

OH-MY-GOSH! I AM FURIOUS! Literally I could punch someone or something and still be just as angry. I have never dealt with such morons in all my life. We woke up with the thought that today is the day. Stitch removal day. We were all excited! I called the clinic, was on hold for 30 minutes just to leave a message for a nurse call back which was a wait time of anywhere from 45 minute to a hour. A hour later my phone rings and I obtain authorization to take him to Urgent Care to have his stitches removed. I felt better. No worries about denying my claim or payment. Everything was taken care of. I gave the kids a bath. Got them dressed and out the door we went. We get there and I have never been more happy. I opened the door to an empty waiting room. That's right. We were the only ones there. The place even smelled cleaner and appeared brighter. Ok I'm exaggerating some but seriously normally I start itching and have a hard time breathing as soon as I enter and it was different this time. We signed in and sat down. I figured we would be out in no time. Sure enough ten minutes later we were called back. They didn't weigh him or anything. They did check vitals once we were in the room. So we wait some and in comes the doctor. The doctor who immediately starts barking at me that he's going to have to be still. No hi I'm so and so nothing. So JP is already nervous and dreading it. I mean it was pretty traumatic last time. So I have to lay him on the bed and he starts crying and moving and again the doctor starts yelling at me that he has to be still. He said "with it being so close to the eye I'm scared I might injure him so make sure he's very still. He gets his tweezers and scissors ready and with no warning hovers over Justin. Justin freaks and starts moving. The doctor get super mad. So I'm talking to him and trying to literally hold him completely still and the doctor attempts to go at it again. His hands are noticeably shaking. You can tell he's nervous and JP moves his head and starts crying. The doctor sternly raises his voice and says "You're going to have to keep him still. I look up and said "look he's two there's only so much I can do." He looks me in the face and says "there's only so much I can do as well." I just glare at him and all the while am thinking to myself you old bastard just take the stitches out already or better yet why don't you get a nurse in here to help me out. So now I am holding JP down shoulders and face and he tries agin and Justin jumps and the damn doctor cuts/stabs Justin at the end if his stitch line. He starts bleeding and why does the fucker do? Yell at me again. Through his scissors down and said see what happens when he moves. I'm not going to remove these. Are you freaking kidding me? You're going to blame my two year old when you should be a damn pro at stitch removal? I grab my son and say where do you suggest I take him since you can't remove them. He says you need to just take him to the ER. He applies a piece of gauze to the area he injured for about 3 seconds. He opens the door and rudely announces to the nurse with the door open to the lobby where it's now full I REFUSE TO REMOVE THE STITCHES BECAUSE HE WON"T BE STILL. I was not only embarrassed but freaking livid. I just walked right out the door without looking at anyone. I load my kids up and immediately start driving the ER. I seriously almost couldn't see straight. How dare you blame my son when you're the doctor and you just stabbed him? You've got to be kidding me. I mean tell me my son is the first kid who has moved or cried or put up a fight. My ass. So on the way I call my insurance to let them know what happened. They give me the damn run around and tell me the can't authorize me to go to the ER regardless of the situation. I hang up still fuming and start to call the base. I stop to get gas as my light is now on and am on hold for 20 minutes. Half way to the ER I get through and have to leave another nurse call back message. In the parking lot I take a picture of the area he cute just for record. I sit there waiting and waiting getting more mad by the second. Then it hits me like a ton of bricks. Why the hell am I sitting here when he just stabbed/cut my son when he didn't even clean the area he injured. I decide screw this waiting and go in and check my son in. The nurses there could not believe it. They were shocked! So they admit him and try putting on the hospital bracelet and Justin freaked out at the lady. "I not a girl. I a big boy. Kailee wear bracelets not Justin. LOL. They were cracking up. My poor son is all I kept thinking. He's going to be traumatized from wearing a bracelet LOL. So they tell me to take them to the kids lobby and I was so relieved. Justin by this time figured out what was going on and started acting up and Kailee bless her heart. She was so upset over Justin getting hurt.She was just sulking in the corner sitting there. They had a little mini play area. The kids loved i and it definitely broke up the tension and bad moods. While we were sitting there I finally got a call from the nurse. Not that it did any good. She sat there and argued with me that a stitch removal is too simple to go to the ER for. Wait what? Didn't I just get a lecture about taking my son to the urgent care instead of the ER to have the stitches put in? I just said matter of factly look I will not go back there nor will I go to any other walk in clinic for that matter. I was so mad. She reluctantly agreed. Good thing too because as soon as I hung up they called us back. Justin did not want to go back there. He was so scared and drug his feet. He didn't even want the lady to check his vitals. I just knew this was going to end bad. So she walks us to the room and immediately I was calmed. The walls were brightly painted, they had a TV with Alice and Wonderland playing, and everyone was so friendly. The nurse comes in which prompted JP to start freaking out. Thank goodness she was a good nurse. She was so kind to Justin and started talking to him you know warming him up. She tells me I need to soften up the scab which I apparently was never supposed to allow it to form in the first place. Nice of Urgent Care to inform of that. So we sit there and I hold a wet cloth over the scab and manage to get it off. He was too busy watching TV to notice. So a new nurse walks in and again Justin starts getting upset. She was AWESOME! She made him laugh and joked with him and before you know it I was laying him on the bed and he was perfectly still. Not a jerk, not a cry, nothing. He laid there like such a big boy. He had my red camera and just looked at all the pictures and never even moved. When she was done she asked what color Popsicle he wanted. He said green and Kailee of course got pink for being such a good cheerleader. :) She came back with their popsicles and Justin even high fived her. She looked at him and said you're going to have an awesome scar that all the ladies will be after you for. He just giggled.:) After that we had a bit of a wait to be discharged but it wasn't bad. They ate their popsicles and watched the movie. I called the urgent care to get the quacko's name and was told she couldn't give me the name over the phone. I said well I gaunter you don't want me walking back in there after what he did to my son. She very quickly and quietly gave me his name. I literally had to ask her three times to repeat it. I will so be filing a complaint that's for sure. Justin's scar is pretty nasty looking. He can't be outside without sunscreen over the scar for 6 months and he has to wear a hat every time he goes outside. This will be fun. He's not to big into hats LOL and the sun is crazy here. I'm still very upset and mad over my whole experience with Urgent Care. The more I sit here and think about it the madder I get. I mean even the way they were put in was a bad experience. The guy dropped the hook into my son's eye. I mean I'm lucky my son isn't blind...On the way home I stopped to get the kids a burrito. They were starving and by this time it was 2pm. We left the house at 11. They ate their food on the way home. It's way past nap time and they are playing. Well actually Justin is mopping the floor with Abbey's drinking water. So I better get off before one of them cracks their heads open. What a day...Please excuse all the typos.